LEDVANCE LLC is marking the one-year anniversary of its state-of-the-art Eastern Distribution Center (EDC) located in Easton, Pa. This milestone underscores LEDVANCE’s commitment to enhancing service delivery and efficiency across the eastern U.S. region, reflecting on a year of achievements and positive customer feedback.
Opening its doors in early 2023, the EDC was launched to address the critical need for speedier and more reliable distribution services in the region and also catering to both local and New York City pickups. Its establishment has enabled LEDVANCE to significantly improve delivery times, from an average of 10-14 days to an impressive 1-3 days, marking an 80 percent improvement in shipping speed. This achievement aligns with the company’s focus on customer satisfaction and operational excellence.
Jonathan Lubeck, USC CEO of LEDVANCE LLC, reflects on the journey: “The opening of our Eastern Distribution Center was a strategic move to strengthen our distribution network and enhance our service quality. Our roots in Pennsylvania, along with the trusted SYLVANIA and LEDVANCE brand, have always inspired us to innovate and remain close to our customers. Celebrating this one-year anniversary, we are reminded of our commitment to being the bright choice for our customers, offering unparalleled speed and reliability in our services.”
The EDC is fully operational, offering a range of services including same-day pickups between 6:30 AM and 3:30 PM EST, and improved control over inbound container processes from the port. These enhancements have not only improved delivery times but also ensured that stock is readily available for immediate needs, fostering stronger relationships with customers in the region.
To further support this achievement, LEDVANCE has provided a detailed map showcasing the EDC’s shipping coverage and the enhanced speed of deliveries, highlighting our continued dedication to transparency and customer service.
As LEDVANCE celebrates this significant milestone, the company reaffirms its dedication to delivering innovative, high-quality lighting solutions and services. The EDC in Easton, Pennsylvania, represents a pivotal step in our journey towards operational excellence and customer satisfaction.