CertainTeed has announced its annual awards honoring roofing professionals from CertainTeed’s SELECT ShingleMaster and ShingleMaster Credentialed Contractor program. These awards, part of the Contractor’s Edge program, recognize contractors for their partnership and longevity in the credentialed program, and are intended to honor their exemplary customer service, and extended warranty sales excellence.
The awards are segmented based on the duration of their participation in the Credentialed Contractor program: the Triple Crown Award, which is the highest tier, followed by the Governor’s Award. The 2024 criteria and winners are outlined below:
Triple Crown Award: This award shines a spotlight on those who have been credentialed for 8+ years. These winners are not just exceptional roofing professionals; they are previous recipients of the Customer TrackRecord Service Award and have achieved multiple Top 20 Warranty Sales honors. With an impressive overall rating of 4.5+ stars from customer surveys, these individuals truly embody excellence in service.
- Eustis Roofing Co Inc. (Tavares, Fla.): 4.83 star rating
- Joe the Roofer (Freehold, N.J.): 4.83 star rating
- Overhead Solutions Inc. (Suamico, Wis.): 4.84 Rating
- Semper Fi Roofing (Mukwonago, Wis.): 4.80 rating
Governors Award: This award celebrates the exceptional roofing professionals that have showcased their dedication by being credentialed for over 5 years, proudly earned the Customer TrackRecord Service Award, and excelled in warranty sales in their state/province.
- A-1 Guarantee Roofing Inc. (Springfield, Mo.): 4.91 star rating
- Allen Roofing Inc. (Ellisville, Mo.): 4.74 star rating
- Lon Smith Roofing Inc. (Fort Worth, Texas): 4.75 star rating
- Roofmaster Ottawa Inc. (Ottawa, Ontario, Canada): 4.5 star rating
- True North Roofing & Renovations (Winnipeg, Manitoba, Canada): 4.91 star rating
- Wolf Construction Services Inc. (West Des Moines, Iowa): 5 star rating
“Contractors are the backbone of everything we do at CertainTeed, and we’re proud to announce our annual awards as a way to recognize and celebrate their exceptional contributions,” said Eric Brown, Director of Contractor Engagement at CertainTeed. “Our recipients have demonstrated an unwavering commitment to excellence and professionalism, from delivering superior customer service to driving success with our extended warranty program. We’re honored to support their continued growth and look forward to building on these partnerships for years to come.”
CertainTeed’s Credentialed Contractor program has many benefits, from business strategies, marketing support to loyalty incentives and essential digital tools. The program allows contractors to partake in specialized training to build skills that empower them to work smarter, faster, and safer, while thoroughly understanding CertainTeed’s solutions and best installation practices. The program also offers exclusive, long-term warranty coverage to help protect them and their clients. Through the program, contractors are also able to offer extended manufacturer warranties on select products that may cover costs associated with labor, disposal, replacements, and workmanship over a longer period of time. The program is intended to help bolster expertise and instill confidence in potential customers.
