Schneider Electric has announced EcoCare service plans for Building Management Systems (BMS) in the United States, a digital-first service designed to help teams predict, prevent and resolve operational issues across buildings and facilities.
As commercial buildings become more electrified and energy-intensive, facility teams are under growing pressure to reduce downtime, manage rising energy costs and operate with leaner staff. EcoCare for BMS helps organizations shift from reactive maintenance to predictive operations, improving resilience, efficiency and occupant experience across commercial buildings, healthcare facilities, campuses and industrial sites.
Unveiled at Realcomm IBcon 2026, a leading commercial real estate technology conference, Schneider Electric’s EcoCare for BMS combines 24/7 monitoring, AI-driven analytics and expert support spanning both remote operations teams and onsite field technicians to help teams detect and address issues before they disrupt operations.
Schneider Electric customer deployments using digitally enabled, condition-based maintenance strategies have achieved up to 25 percent energy savings, 45 percent less downtime, a 30 percent increase in operational efficiency and 60 percent fewer occupant complaints compared with traditional reactive building maintenance approaches.
Key Features for an EcoCare Service Plan include:
- 24/7 expert monitoring and support: Real-time system visibility with specialists who proactively identify and mitigate risks
- Condition-based maintenance: Predictive insights trigger maintenance before issues impact operations
- Connected field expertise: On-site technicians and HVAC specialists resolve issues quickly and maintain system reliability
- Priority response: Faster service and dedicated account management support aligned to operational priorities
- Digital Twin Insights: A digital twin of the BMS provides actionable insights on energy use, occupant comfort and system performance to help optimize building operations
Enabling a New Operational Model for Modern Buildings
As part of its broader services portfolio, Schneider Electric’s EcoCare service plans combine service expertise with digital tools such as EcoStruxure Building Advisor, connecting real-time analytics to on-site support to resolve issues faster and improve system performance.
Schneider Electric supports more than 6,000 service customers globally, providing expertise across energy management, building automation and operational resilience for many of the world’s most critical facilities. These deployments help organizations identify issues earlier and resolve them before they disrupt operations, helping ensure buildings remain safe, efficient and comfortable for occupants and the people who depend on them every day.
For more information, visit EcoCare for BMS.
